WPTI & Workforce
Industry Resources

Deep in the Trenches: Understanding the Dynamics of New York City’s Front Line Workforce Development Staff

Workforce professionals help prepare job seekers and place them in suitable positions. These professionals assess the job readiness of job seekers; provide career coaching, job preparation, and vocational training; work with employers to identify job openings, match job seekers with openings; and monitor those placements to improve job retention.

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